Customer Profile Validation

Customer Profile Validation (CPV)

CPV is one of the major vertical for SHB. Under CPV vertical, we provide various verification services like  Address Verification, Tele Verification, Document Verification etc. to Banking and Non- Banking Sectors.

We handle major volume of Credit Cards, KYC and Retail Assets Products including Personal loan, Business loan, Auto loan, Education loan, TW loan, Loan Against property / Mortgage Loan,  Home loan ,Agri Loans , etc

Address Verification

We conduct Residence / Business address verification activity to confirm applicant 's existence at given address. Our Field Executive  visits to the given  address and gathers  information as required by the client. Following information  is gathered at the time of verification.

I. Residence Address Verification

• Applicant Existence
• Address Existence
• Duration of Stay
• Type of accommodation
• Ownership of Residential(Ownership/Rental/Etc)
• Third Parties confirmation

II. Business Verification

• Applicant working / Running Business at given address
• Duration of working/Business
• Type of Employment/Business
• Third Parties confirmation

Tele  Verification

Applicant is contacted at the given number by the client and information is confirmed as per client's requirement 

I. Residence Tele Verification

• Residence contact # confirmation
• Applicant Existence confirmation
• Address Existence confirmation

II. Business Tele Verification

• Business contact confirmation
• Applicant working/Business confirmation
• Employment/Business Existence confirmation

Document Verification

 Visit is done at  the concerned authorities premises and  the documents are verified , which applicant  submit's along with the application.

Documents Verification includes the following documents.

• PAN Card
• Bank Statements
• Financials
• Salary Documents  Salary Certificate, Salary Slip , Form-16
• NOC

We have  highly skilled set-up with state of the art technical tools to undertake top quality forensic check of security documents.

TAT

As per the market requirement SHB deliver the Shortest TAT without compromising the quality, to meet Business exigencies of client.

Technology

SHB MANAGEMENT SYSTEM online software helps client to get the report on real time basis. Client are provided with access of SHB MANAGEMENT SYSTEM online software as per request.

SHB has implemented Mobile Utility, for Field executive, which helps real time reporting from FOS (Field on Street) to the back office team, and enables them to spend maximum time on field and thus, increases productivity and efficiency.

SHB Forte - CPV Vertical

• On line software application for distributing, Geo- tracking and reporting
• Covering vast Geographical Network across MADHYA PRADESH
• Managing large volumes together with fluctuations during month ends/peak festive seasons
• Continuous trainings and re-skilling of resources
• Time and Cost Effective Solutions to reduce Turn around times and improve quality of output
• Fraud Bulletin and Alerts to Clients,Dedupe against large database across products and cities